whatsapp-iconwhatsapp-icon

Introduction:

We, at upGrad Disha, operated by Talentedge Education Ventures Pvt. Ltd. a subsidiary of upGrad Education Private Limited with its registered business address at Ground Floor, Nishuvi 75 Dr. Annie Besant Road, Worli, Mumbai – 400018, are committed to respecting your online privacy and ensuring the appropriate protection and management of personally identifiable information ("Personal Information") you share with us. This Privacy Policy outlines our practices regarding the collection, use, and protection of your personal information in accordance with applicable data protection laws and regulations.

This Policy is subject to the terms of use of upGrad Disha. It applies to individuals who register on the Platform provided by upGrad Disha or whose information upGrad Disha otherwise receives in connection with its services.

Personal Information (PI):

Personal information refers to any information relating to an identified or identifiable living person. This includes but is not limited to a person's name, email address, telephone number, educational qualification, and any other information as per applicable laws and regulations.

Core Purpose:

upGrad Disha provides a platform to assist students in discovering, researching, and connecting with universities and educational programs. The core purpose of the platform is to facilitate the exchange of information between students and educational institutions. User's contactable information may be shared with educational institutions for admission purposes.

Information Collection:

    We collect information about you or your usage to provide better services. Information is collected through various methods:
  • Registration/sign up: Personal information such as name, email address, and telephone number is collected to create/update your account.
  • Profile information: Additional details like educational background and work experience may be collected to provide tailored services.
  • Usage information: Data on the services you use and how you use them is collected for analysis and improvement.
  • Communication: Information is collected when you communicate with upGrad Disha or other users on the platform.

Processing Personal Information:

    We process personal information for various purposes including but not limited to:
  • Improving user experience through cookies and other technologies.
  • Providing customized search results, recommendations, and promotions.
  • Sending alerts, newsletters, and marketing communications.
  • Conducting market research and surveys.
  • Preventing, detecting, and investigating crimes.
  • Cookies and Other Tracking Technologies:

We utilize cookies and tracking technologies to enhance website functionality and user experience. These technologies may record information such as IP addresses, browser software, and clickstream patterns. Users have the option to control cookies through browser settings.

Third Party Services:

We may engage third-party service providers to assist in delivering our services. Personal information may be shared with these providers under confidentiality agreements. Transfers of personal information outside India are subject to standard data protection laws.

Information Sharing:

Personal information may be shared with trusted partners and educational institutions for relevant services. We do not rent, sell, or share personal information for unrelated purposes unless required by law.

Retention of Personal Information:

Personal information is retained for as long as necessary for the purposes for which it was processed. Legal, regulatory, and contractual obligations are taken into consideration for retention periods.

User Rights:

Users have certain rights regarding their personal information, including the right to access, rectify, erase, or restrict processing. Users can exercise these rights by contacting upGrad Disha's Data Protection Officer.

User Conduct:

    Users should refrain from engaging in the following activities on the platform, i.e. hosting, displaying, uploading, modifying, publishing, transmitting, storing, updating, or sharing any information that:
  • Belongs to another person and to which the user does not have any right;
  • Is defamatory, libellous, fraudulent, threatening, obscene, indecent, profane, pornographic, paedophilic, invasive of another’s privacy including bodily privacy, discriminating, harmful, insulting or harassing on the basis of gender, libellous, racially or ethnically objectionable, relating or encouraging money laundering or gambling, or otherwise inconsistent with or contrary to the laws in force;
  • Is harmful to children;
  • Infringes any patent, trademark, copyright, or other proprietary rights;
  • Violates any law for the time being in force;
  • Deceives or misleads the addressee about the origin of the message or knowingly and intentionally communicates any information which is patently false or misleading in nature but may reasonably be perceived as a fact;
  • Impersonates another person;
  • Threatens the unity, integrity, defence, security, or sovereignty of India, friendly relations with foreign States, or public order, or causes incitement to the commission of any cognisable offence or prevents the investigation of any offence or is insulting to other nations;
  • Contains software virus or any other computer code, file, or program designed to interrupt, destroy, or limit the functionality of any computer resource;
  • Is patently false and untrue and is written or published in any form, with the intent to mislead or harass a person, entity, or agency for financial gain or to cause any injury to any person;
  • Discusses illegal activities with the intent to commit them;
  • Is disclosed without having the right to do so;
  • Constitutes advertising or any form of commercial solicitation;
  • Is related to partisan political activities;
  • Contains intentionally inaccurate information or is posted with the intent of misleading others;
  • Includes viruses, Trojan horses, worms, time bombs, cancelbots, or other disabling devices or other harmful components intended to or that may damage, detrimentally interfere with, surreptitiously intercept, or expropriate any system, data, or personal information;
  • Consists of any high volume, automated, or electronic means to access the Platform (including without limitation robots, spiders, or scripts);
  • Violates the rights of other users of the Platform; or
  • Violates any applicable local, state, national, or international law or otherwise advocates or encourages any illegal activity.

Users found to be engaging in any of the aforementioned activities may be subject to appropriate action, including but not limited to suspension or termination of their account, as per the Terms of Use of upGrad Disha.

Confidentiality and Security:

We implement physical, electronic, and procedural safeguards to protect personal information. Compliance with applicable data protection laws and regulations, including the Information Technology Act, 2000, is ensured.

Social Media:

We monitor and engage with users on social media channels. Users are advised against sharing sensitive personal data through these channels.

Changes to this Privacy Policy:

upGrad Disha reserves the right to update, change, or modify this policy at any time. Changes will be effective upon posting on the website.

Disclaimer:

upGrad Disha shall not be liable for any loss or damage resulting from the disclosure of user information. Users are advised to refrain from sharing sensitive information not requested by upGrad Disha.

For any questions regarding this privacy policy or the protection of personal data, users can contact upGrad Disha's Data Protection Officer at the provided contact details.